Terms and Conditions
Please read this document carefully before using visiongain.com or ordering any product supplied by visiongain. Visiongain provides access to visiongain.com and supplies products and services subject to the terms and conditions set out on this page. Any use of www.visiongain.com or products and services supplied by visiongain constitutes an agreement to be bound by these terms and conditions. Changes to these terms and conditions may be made at visiongain's discretion, and it is the responsibility of the site user or customer to check the terms and conditions before using the site or placing an order. The terms and conditions applying to each use of the site or order placed are those accepted at the time that the site is used or order is placed.
Terms and conditions of use
Access: Visiongain will do its utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, this cannot be guaranteed. Access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. Visiongain will attempt to limit the frequency and duration of any such suspension or restriction. Visiongain reserves the right to refuse access to the website, terminate accounts, and remove or edit website content at its own discretion.
Accounts: When establishing an account on visiongain.com, the details provided should be correct and complete, and visiongain should be informed of any changes to these details immediately. Account holders accept responsibility for maintaining the confidentiality of their account and password, as well as all activities that occur under this account or password. All necessary steps should be taken to ensure that the password is kept confidential and secure, and visiongain should be informed immediately if there is any reason to believe that the password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
External Links: From time to time visiongain.com may contain links to other sites on the Internet which are owned and operated by third parties. Visiongain is not responsible for any products or services provided by these third parties. The content of these sites, their opinions, statements, and other information are not those of visiongain, and visiongain is not responsible for the availability of, or the content located on or through, these sites. All correspondence regarding these sites should be directed to the relevant third party.
Misprints and Errors: Visiongain endeavours to provide current and accurate information on visiongain.com, but errors may occur. Accordingly, visiongain reserves the right to reject, correct, cancel or terminate any order for products or services for which the price was incorrectly displayed or where otherwise erroneous or inaccurate information was displayed.
Copyright notice: No portion of this site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the written consent of visiongain. No framing or framing techniques to enclose any trademark, logo, or other proprietary information of visiongain is allowed without our written consent.
Trademarks: Certain names, words, titles, phrases, logos, icons, graphics, designs, or other content on this website may constitute trade names, trade marks or service marks of visiongain. All other trademarks displayed are properties of their respective owners. Any unauthorized downloading, retransmission, or other copying or modification of trade marks and/or the contents herein may be a violation of the law and could subject the copier to legal action.
Terms and conditions of sale
Payment terms: By submitting an order for a product or service on visiongain.com, the customer agrees without limitation or qualification to complete the transaction. The customer expressly acknowledges and agrees that visiongain can withhold the product or service as a result of non-payment within the agreed credit terms of 30 days. Payments may be made by credit or debit card, by cheque or by wire transfer. If the dispatch of an order cannot be fulfilled or is delayed, the customer will be notified. Visiongain reserves the right to cancel any order at its own discretion, and a refund will be supplied to the customer in this instance. To qualify for report discounts payment must be made within 30 days of invoice date.
Refund and Cancellation Policy: The descriptions of the products and services sold on visiongain.com are as complete and accurate as possible, and customers are encouraged to read all available information about a product before placing an order. Conference places booked via visiongain.com can be cancelled prior to payment up to one week after the order being placed, with written notification to visiongain. However, due to the nature of the information being sold, orders for reports or conference Past Papers cannot be cancelled. Please note that discounted delegates places at a visiongain event are non refundable.
Limitation of Liability: To the fullest extent permitted by applicable law, neither visiongain nor any of its directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with use of, or inability to use, the Products, Materials, Software and/or facilities or services offered by visiongain, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if visiongain has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable.
Report Licenses: By submitting an order for a product or service on visiongain.com, the customer agrees and represents that they are buying for their own internal use only, and not for resale or export. Use of any report ordered on visiongain.com is also bound by the license type:
Single User License: This license allows for use of a report by one named person. This person may use the report, and may print out the report, but may not share the report (or any information contained therein) with any other person or persons. Unless a Departmental License, a Site License or a Global Site License is purchased, a Single User License must be purchased for every person that wishes to use the report within the same enterprise. Customers who infringe these license terms are liable for a Global Site license fee.
Departmental Licenses: This license allows for use of a report by five people within the same enterprise location. Each of these people may use the report, and may print out the report, but may not share the report (or any information contained therein) with any other person or persons. Customers who infringe these license terms are liable for a Global Site license fee.
Site License: This license allows for use of a report by an unlimited number of people within the same enterprise location. Each of these people may use the report on any computer, and may print out the report, but may not share the report (or any information contained therein) with any person or persons outside of the enterprise location. Customers who infringe these license terms are liable for a Global Site license fee.
Global Site License: This license allows for use of a report by an unlimited number of people within the same enterprise worldwide. Each of these people may use the report on any computer, and may print out the report, but may not share the report (or any information contained therein) with any other person or persons outside of the enterprise.
Visiongain is a trading partner with the US Federal Government
CCR Ref number: KD4R6
Taxport: Recovering Your VAT
Who qualifies to recover UK VAT?
Individuals (i.e. students) cannot recover VAT as they are not registered as corporate taxpayers in their own country.
EU-based Corporations can recover all the VAT paid out in the UK.
Which VAT can I request a refund on?
Each country has its own rules regarding reclaimable expenses.
Typical refundable expenses include:
• Conferences, Trade Fairs, Events and Exhibitions
• Transportation costs including car rental and fuel costs
• Meals and business entertainment
EU-based Universities / Research Centres
If we can establish that your University has a business purpose other than promoting knowledge and furthering education, then you can submit an application for VAT refund. Your accounting department would know if they fall within this category.
Non EU-based Corporations can in general recover VAT paid in the UK.
Non EU-based Universities / Research Centres
If we can establish that your University has a business purpose other than promoting knowledge and furthering education, then you can submit an application for VAT refund. Your accounting department would know if they fall within this category. FYI, there are very few non EU-based Universities which qualify for recovery.
Minimum applications (EU)
• £295 where the application covers less than a calendar year but not less than three calendar months, and
• £35 where the application covers a calendar year or the remainder of a calendar year.
What are the deadlines?
EU companies claiming in the EU: the deadline for submitting invoices for a calendar year is September 30th of the following calendar year. For example: Invoices received in 2012 must be submitted for reclaim by 30th September 2013.
Non-EU Companies: the deadline for submitting applications to the UK for refund is 6 months after the "prescribed period". The prescribed period runs from July to June. For example: Invoices received in July 2011 to June 2012 must be submitted for reclaim 31st December 2012
How long do I have to wait for a refund?
Upon request, applications can be submitted on behalf of your Corporation by our services and the expected turnaround time is 6 to 8 months.
Please pass this information on to your accounting department.
* there is a requirement to have invoices issued in the name of your corporation not just to the traveller's name.
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